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Q1.

To what extent did the product (service) meet your expectation?

Q2.

Rate the product (service) on a scale of 1-10
1

1
2

2
3

3
4

4
5

5
6

6
7

7
8

8
9

9
10

10

Q3.

Is the product (service) charge fair?

Q4.

Please state the price you would have paid for the product (service) if you were to decide based on the satisfaction derived.

Q5.

How easy was it to purchase the product (access service location)?

Q6.

Appraise our customer support service
1

Not Satisfactory
2

Slightly Satisfactory
3

Indifferent
4

Moderately Satisfactory
5

Highly Satisfactory

Q7.

Please provide one unique feature of the product (service) that informed your choice among available alternatives.

Q8.

If you could change one thing about the product (service), what would it be?

Q9.

Would refer people to buy the product (use service)?